2009年考研英语大作文经典范文(7)
Directions: Write a letter to complain about the bad service you have received, write about 100 words. You do not need to write the address.
Mar. 15 Dear manager, (1) I am writing to show my great anger about the bad service I encountered in your department store last Sunday. That saleswoman (No.411) was by no means patient enough to answer my questions about the products. She was so eagerly talking with her friend that she just turned a deaf ear to my questions. I felt disappointed that such bad service could have happened in a so-called five-star department store. (2) I hope you do something to stop such things happening any more, just to save your store's fame. Yours sincerely, Custom | 时间 称呼语 (1) 套语 I am writing to show my great anger about... 提出投诉的原因 by no means 绝对不... turn a deaf ear to... 不理睬... (2) 提出希望能得到改正 save your store's fame 换回该公司的荣誉 落款
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Dear Sir/Madam, (1) I am writing to you to complain about your hotel. I had a terrible stay in room 5012 of your hotel from the 24th to the 26th of August 2002, when I came to Guangzhou on business. The air-conditioning in my room could not be turned down or switched off. When I asked the reception staff to do something about it, they laughed and told me it was better than being hot. I asked your front of house manager and she told me she would send someone to my room immediately. No-one came. As a result, I was very cold every time I was in the room. I paid a lot for my stay in your hotel and expect much better service from such a well-known hotel. In future, I will not be staying at your hotel again and will inform my business associates of the terrible service. Yours faithfully, Ken | 称呼语 (1) 套语 I am writing to you to complain about.... 我写这封信是为了向你投诉.... 词汇: reception staff 接待员 front of house manager 前台经理
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